Statement regarding coronavirus

Updated: 9 September 2023

At the Great Hospital, the health and wellbeing of our residents and staff are our number one priority.

With this in mind, we have in place a comprehensive contingency plan which responds to the ongoing presence of coronavirus.

This is our guidance and these are the protocols we ask everyone to follow in order to keep safe.


Visitors to Prior Court (our extra care and supported living accommodation) are advised that if they have symptoms of a respiratory infection, including covid 19, we ask that you rearrange your visit.

The Master has the right to withdraw a permission that is given to visit the Great Hospital site at any time without notice if she considers our residents or our staff are being put at risk.

All visitors must comply with the following requirements:
If you are displaying symptoms of coronavirus, including a high temperature, you must not enter the Great Hospital site.

Washing Hands: We advise all to wash their hands thoroughly before they visit the Great Hospital. Wash for a minimum of 20 seconds, using hot water, soap or a minimum of 60% alcohol sanitiser gel.  A sanitiser station is available at the entrance to Prior Court. Hand hygiene is one of the most important ways of preventing the spread of infection and we would encourage all to continue with hand washing and the use of alcohol sanitiser gel.

We reserve the right to take your temperature and provide you with additional Personal Protective Equipment (PPE) if we deem it necessary.

Protecting our Residents and Staff

Our staff are trained in infection control and on the identification of COVID-19. We have a clear process should a resident or member of staff show any symptoms.

If a resident who is identified as eligible (vulnerable) for COVID-19 treatment and is showing symptoms, we will support them to access tests. We will request  these resident to follow the governments advice to avoid contact with others until they no-longer have a high temperature or no longer feel unwell.  If a resident at Prior Court has symptoms of COVID-19 and is identified as eligible for COVID-19 treatments, we will support them to contact their general practitioner for advice. We will provide care to them using stringent infection control practices and with the correct and appropriate level of PPE until we are confident that they are not infectious.

Residents’ Wellbeing

Of vital importance to the welfare of our residents is a programme of social, physical, mental and spiritual activities and events. Often, we may use external groups to provide these services to our residents. However, should we feel the risk is too high, we will stop these activities and events.

Keeping Up-to-date

We strive to communicate new information as and when appropriate. If you need clarification on any of the measures and protocols we have in place, please do not hesitate to contact the Registered Care Manager, Anne Johnson.