Day to day management of the Great Hospital is vested in the Chief Executive and six managers who form the Senior Management Team.

Chief Executive & Master – Mrs Gina Dormer

Gina joined the Great Hospital in October 2021 after a career which has spanned public, commercial and charitable sectors with substantial focus upon health and social care.  During the previous four years prior to joining the Great Hospital Gina was Chief Executive of Vision Norfolk.  Gina holds an MBA and a Postgraduate Award in Health Promotion, both with Distinction. Gina is passionate about the work of the Great Hospital and she looks after the overall strategic direction and management of the organisation.   

Executive Manager – Miss Niki Tansley

Niki has a wealth of business experience gained in the corporate sector, principally within the Virgin Group. She has worked at the Great Hospital since 2012, providing full executive support and is the Deputy Chief Executive Officer. Niki is the HR Manager, Marketing Manager, the charity administrator and provides support to the Board of Trustees.

Finance Manager – Mr Ian Feltham MA ACA

Ian is an Oxford University graduate and a member of the Institute of Chartered Accountants in England & Wales. He has work experience as an employee and consultant across a wide variety of commercial organisations including Aviva and joined the Great Hospital in 2021. Ian is responsible for the management of all financial matters at the Great Hospital.

Registered Care Manager – Mrs Anne Johnson

Anne has worked in the care sector for many years and is a fully qualified and registered Care Manager. She is highly experienced, achieving NVQ level 5 in Leadership and Management in Health and Social Care. Anne has worked at the Great Hospital since 2020 and is responsible to the Master for the care and welfare of all the residents on site.

Estate Manager – Mr Gary Crisp

Gary joined the Great Hospital in 2022 and is responsible for all aspects of estate and facilities management. He is also the Great Hospital Health and Safety Adviser, responsible to the Master for the safe operation of activities on site and for the care and maintenance of our heritage buildings.

Office Manager – Mrs Caroline Vargas

Caroline has a background in events administration and joined the Great Hospital in 2019 to manage the front of house service. Now, as Office Manager, she is responsible for the HR function, is the administrator for the Small Church Charities and provides support to the Board of Trustees.

Events and Catering Manager – Ms Mel Benns

Mel has worked in the hospitality and catering industry for over 40 years, including a post as Director of Sales and Marketing for Marriott Hotels. She is passionate about customer service, striving for excellence and baking! She is highly experienced in  managing large scale events including banquets and weddings.